Privacy Policy

Welcome to VirtualStudios. This Privacy Policy explains how VirtualStudios collects, uses, stores, and shares information when you use our website, application, AI image-generation tools, and related services (collectively, the "Services").

By using VirtualStudios, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Account information: When you create an account, we collect your name, email address, and password.

Payment information: When you purchase a subscription, your payment method is processed by our payment processor (Stripe). We do not store your full card details.

User content: Images, product photos, logos, text, and other materials you upload to generate campaign images.

Usage data: Information about how you interact with the Services, including pages visited, features used, generation history, device type, browser, IP address, and approximate location.

Cookies and similar technologies: We use cookies and similar tools to maintain sessions, remember preferences, and analyze usage.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Services.
• Process image generation requests and deliver results.
• Process payments and manage subscriptions.
• Communicate with you about your account, updates, and support.
• Monitor for abuse, fraud, and prohibited content.
• Improve and develop new features.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers: Third parties that help us operate, such as AI processing, payment processing, hosting, cloud storage, authentication, analytics, and email providers — each under their own privacy and security obligations.
• Legal authorities: When required by law, court order, or to protect the rights, property, or safety of VirtualStudios, our users, or others.
• Business transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.

4. AI Processing and Your Content

When you upload product images or other content for generation, that content is sent to third-party AI processing providers to produce your requested images.

We limit the license we grant these providers to what is reasonably necessary to process your request.

5. Data Retention

We retain your account information and generated content for as long as your account is active.

You may request deletion of your account and associated data through your account settings.

Some information may be retained after account closure where required by law or for legitimate business purposes such as fraud prevention or dispute resolution.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Object to or restrict certain processing.
• Export your data in a portable format.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us through our Contact page.

7. Cookies

We use cookies to maintain your login session, remember preferences, and analyze usage. You can control cookies through your browser settings, but disabling them may affect some features.

8. Security

We take reasonable measures to protect your information using industry-standard practices. However, no system is perfectly secure, and we cannot guarantee the absolute security of your data.

9. Children's Privacy

VirtualStudios is not intended for users under 18. We do not knowingly collect information from children. If you believe a child has provided us information, please contact us.

10. International Users

VirtualStudios may be used from various countries. If you access the Services from outside the region where VirtualStudios is organized, your information may be transferred to and processed in that region.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the website, email, or account dashboard. Your continued use of the Services after changes take effect means you agree to the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us through our Contact page.